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Troubleshooting

Backing up your iPhone via iTunes

Common questions that we here down here in the Tech Office:
I lost my iPhone, boo!! What happens to all of my apps, photos, and music?…or
I got a new iPhone, yeah!! How do I transfer all of my apps, photos, and music from my old phone?

Answer:
Did you back up your iPhone??…if not, here’s how!

Backing up your iPhone via iTunes 

  1. Open iTunes
    Screen Shot 2015-04-22 at 9.56.11 AM
  2. Plug your iPhone in your computer
  3. Select your iPhone from menu bar
    Screen Shot 2015-03-13 at 1.54.46 PM
  4. Click Backup on “This computer” and..
    BACK up NOW”…then let it backup (do not use your phone during back up process)
    Screen Shot 2015-03-13 at 1.58.25 PM
  5. When your done you should see the correct date and time of your most recent backup.
    iTunes Backup complete

Mac 101: Zapping the P-RAM

  1. Shut down your machine. Yes, all the way down, not sleep or logging out 🙂
  2. Press the power button and then press command-option-p-r immediately…
    pram-reset-graphic
  3. Release the keys after you hear three startup chimes and then your Mac will reboot normally.

What Is PRAM (Parameter RAM)?

PRAM (Parameter RAM) is the memory that stores default settings for the nitty gritty details of your Mac. It contains stuff like the alarm clock setting, mouse scaling, start up disk, virtual memory and speaker volume among other things. Resetting the core data to its default is a great way to restore things to way they are supposed to be.

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