This is a True Story

Over March break a member of our community installed a suspicious application onto their computer, which resulted in a thief taking control of their computer and  their files were taken ransom. What do you mean, their files were taken ransom? The thief took control of the computer and all of the files were encrypted/scrambled and had an unbreakable password placed on them. The user was then informed and asked to pay a ransom for the hackers to unlock their files. Since there was nothing anyone could do (not even the FBI or Apple) the user was in a tough spot.

Fortunately, they had backed up their computer using Time Machine just before March break. We (ITD) were able to help them restore ALL of their files from that backup and the user was back in classes with all of their files in very short order.

The moral of this story is, anything can happen to your computer, so be prepared by backing up your files regularly. Brewster and Apple both work tirelessly to ensure that our users are as protected as possible at all times. However, you never know when your computer will crash, or a thief will steal your stuff. Backing up your files is the ONLY way to protect them!